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Terms & Conditions

1. DEFINITIONS

Buyer : the person who buys or agrees to buy the goods from the Seller.

Conditions : the terms and conditions of sale as set out in this document and any special terms and conditions agreed in writing by the Seller.

Goods : the articles which the Buyer agrees to buy from the Seller.

Price : the price for the Goods, including VAT and any carriage charged. All prices quoted are in sterling.

Seller : means The DRH Collection Limited t/a Not Just Jugs (NJJ) of Anton Studios, Unit C, 2-8 Anton Street, London, E8 2AD.

2. THIS AGREEMENT MADE BETWEEN THE BUYER AND SELLER

2.1 Each time you use our services, you acknowledge that you have read these Terms and agree to be legally bound by them. If you do not agree to be bound by these Terms, you may not use the web site or the services provided by NJJ through its web site.

3. PRIVACY POLICY

3.1 For more information, click here

4. AGE RESTRICTIONS

4.1 Certain items available on this web site are age restricted. By placing an order for one of these items you are declaring that you are 18 years of age or over. These items must be used responsibly and appropriately.

5. DESCRIPTION AND PRICES

5.1 We have taken care to describe and show items as accurately as possible. Despite this, slight variations in items may occur.

5.2 Product images are for illustrative purposes only. We cannot guarantee that the colours displayed accurately reflect the colours of the products. The products may vary slightly from those images.

5.3 The prices for the supply of the goods are set out on the site.

5.4 The price of the goods is inclusive of Value Added Tax which shall be charged at the rate prevailing at the relevant tax point.

5.5 Shipping Costs and Standard Delivery times are listed here.

5.6 Prices and availability of products on the Site are subject to change without notice. (Including after an order has been submitted).

5.7 If the cost to us of the item or carriage is increased after payment is taken but before the items has been dispatched by a reason outside our control, then we shall notify you before undertaking any work to which the increase will apply.

6. ORDER ACCEPTANCE

6.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

6.2 The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell.We reserve the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer.Verification of information may be required prior to the acceptance of any order.

6.3 We reserve the right not to process your order if:

  1. we cannot obtain authorisation for your payment or authorisation is obtained but address verification cannot be confirmed;
  2. there has been a pricing or product description error;
    Errors will be corrected when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions;
  3. you do not meet any eligibility criteria set out in our terms and conditions;
  4. we have insufficient stock to deliver the goods you have ordered. The supply of goods from this site is subject to availability, and it is not always possible for us to inform you at the time you place your order whether the goods you want are available for purchase;
  5. we do not deliver to your area.

6.4 Where we do not accept your order but have processed your payment, we will re-credit your account with any amount deducted by us from your debit or credit card as soon as possible, but in any event within 30 days of your order. We will not be obliged to pay any additional amount as compensation for disappointment.

6.5 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

7. OWNERSHIP OF THE GOODS

7.1 Ownership of the goods passes from seller to buyer once we have received cleared payment in full and the goods have been successfully delivered.

8. DELIVERY

8.1 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been delivered (unless this is caused by our negligence). Delivery times are not guaranteed (for more information click here).

8.2 As soon as you have taken delivery of the goods, you will be responsible for them and we will not be liable for their loss or destruction.

8.3 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing, at our contact address, of the problem within 30 days of the order of the goods in question.

8.4 If you do not receive goods ordered by you within 10 working days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem

9. RETURNS/ RIGHT TO CANCEL

These clauses only apply if you are a consumer.

9.1 We will permit you to cancel your order by sending written notice no later than 7 days after the date on which the order was placed. If you request cancellation at a later date, then unless we are in breach of contract, we have the right to refuse or retain all or part of your deposit as a contribution towards any losses or costs we suffer as a result of the cancellation.

9.2 If you have received the goods before you cancel your order then you must send the goods back to our warehouse address at your own cost and risk. If you cancel your order but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our warehouse address at your own cost and risk as soon as possible.

9.3 Once you have notified us that you are cancelling your order, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you.

9.4 If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct any costs of recovering the goods from the amount to be re-credited to you.

9.5 If you arrange and pay for the return of faulty or unsatisfactory goods you will be re-credited for any reasonable costs incurred.
For more information on Returns click here.

9.6 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

9.7 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as above.

10. WARRANTY

10.1 Any goods supplied shall be to a quality conforming to generally accepted industry standards.

10.2 We will replace or credit any items, for a period of one month from date of delivery, which are not of the quality conforming to generally accepted industry standards and which is reported to have any defects in workmanship or construction.

10.3 If you arrange and pay for the return of faulty or unsatisfactory goods you will be re-credited for any reasonable costs incurred.

11. INVALIDITY

11.1 If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

12. LIABILITY

12.1 We shall only be liable for any loss or damage which is a reasonably foreseeable consequence of a breach of this Agreement.

12.3 In the event of our losing or damaging your goods, we will pay for the reasonable costs of the repair or replacement (less wear or tear) of the item or provide you with a full refund if we have been negligent.

13. GOVERNING LAW AND JURISDICTION

13.1 Parties to this Agreement agree to submit to the exclusive jurisdiction of the courts of England and Wales.

14. ENTIRE AGREEMENT

14.1 This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written.

15. CUSTOMER SERVICES

15.1 To protect your own interests please read the conditions carefully. If you are uncertain as to your rights under them or you want any explanation about them please contact our customer services department, using the details set out in 16.2 below.

15.2 If you are unhappy with any aspect of our service, please contact:

Not Just Jugs
Anton Studios, Unit C,
2-8 Anton Street,
London,
E8 2AD

0044 (0)20 7245 9996
[email protected]

Any complaints will be dealt with sympathetically and we will work with you to reach a satisfactory conclusion.

16. CHANGES TO TERMS AND CONDITIONS OF BUSINESS

16.1 We reserve the right to make changes to this Agreement from time to time.

17. DATA PROTECTION

17.1 By placing an order you consent to the computer storage and processing of your personal data by us in connection with this Agreement and to the transmission of this data across the company and its business partners for the purposes of our legitimate interests including statistical analysis, marketing of our services and credit control.